What happens if there is a power cut?
Our stairlifts are powered by battery so if there was a power cut they will still function afterwards and when the power returns the batteries are recharged by the attached trickle charger. Remember, even after installation if you have any questions or worries about your stairlift just call us and we will be happy to discuss. All our stairlifts fit to the stair treads so no damage is caused to the walls or main fabric of the house.
What happens when we no longer need the stairlift?
Unlike most companies we offer a buyback option or free removal of your stairlift, subject to age, location and type of stairlift.
What happens if my stairlift develops a fault?
Please call 01749 346900 or 01803 678073 and we will arrange for an engineer as quickly as possible.
Do you service stairlifts supplied by other companies?
Yes we do. Our team has had many years experience and can fix most makes and manufacturers.
Do you supply reconditioned stairlifts?
Yes we do. When we survey your requirements we will provide a detailed quote covering your needs and if we have a reconditioned unit that fits your needs, we will give you that option.