"I was in the unfortunate position of being admitted to hospital after a nasty road collision where I was knocked from my pushbike. I was given the option of staying a further month in hospital or having a stairlift fitted to my home address. I immediately looked on the Internet, who would ever have known you could rent a stairlift! I was drawn towards the Sutton site mainly because of the area it covered.
While still in hospital I contacted Mark who ran through a few things with me, he happened to be in my area that afternoon so measured up and gave me a quote the same day. The stairlift was fitted within days.
Unfortunately I was not healing as quickly as I thought and extended the rental period for a further month. Mark’s no hassle approach and comforting telephone manner makes everything so ‘do-able’ and easy.
The engineers came today to remove the stairlift as I can manage on my own. They are always polite and punctual leaving the area clean and tidy.
It has been hassle free and a real pleasure dealing with your very personal service. Thank you very much."
Mr L from Bath Easton
I’d just like to thank you for everything you’ve done regarding the stairlift which, incidentally, is great. When I first realised I would need such an aid I didn’t know where or how to start. I turned to the internet and came across some worrying reports on other companies, mainly of hidden costs and aftercare. But happily, I also came across your company which I chose – simply because it was local. How glad I am!
What I appreciated most was your ‘no pressure’ approach and no deviation from the quoted price.
I have already passed your name to a friend (she couldn’t wait to come and try out my lift!) and will certainly pass on to others.
Good Luck! You deserve it!"
- Ms C from Castle Cary, Somerset
"We had a stairlift fitted a year ago. Mr Sutton came around promptly after contacting him. We talked about having a stairlift fitted. There was no pushy sales talk. Just a brochure and a quote on the one we chose. And we had it fitted within a week. It's helped me get up & down my stairs without the pain of walking for a year now. It's just had its first annual service only two days after phoning Mr Sutton. Sutton's stairlifts have always been polite, prompt, efficient & helpful. We have recommended them to our family and friends. I hope this helps you decide?"
- Mr L from Wells, Somerset